F.A.Q.

Welcome to the F.A.Q. Here you can find answers to the most frequently asked questions. You can search the F.A.Q. using the site search on the top right of the page.

Demy Basics

What is the Demy?

How do I turn my Demy on and off?

How do I charge my Demy?

How long does my Demy's battery last when fully charged?

How do I clean my Demy?

What does kitchen-safe mean?

Is it dangerous to have an electrical device like the Demy in the kitchen?

Personalizing Your Demy

How do I get recipes on my Demy?

How do I get my recipes onto my Demy?

Can I scan my own recipes directly into my Demy?

Do I have to keep the preloaded recipes on my Demy?

Are my recipes kept private?

Where can I locate the installed Demy software on my computer?

Can I delete my cookbooks from my Demy?

Can I import recipes from other recipe software?

Do my recipes have to be saved on Key Ingredient before they can be transferred to my Demy?

General

When will the Demy be available?

What is the Demy return policy?

Does my Demy have a warranty?

Will the warranty still apply if I purchase my Demy from a third party?

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F.A.Q.

Demy Basics

Personalizing Your Demy